A lot of today’s buying and selling businesses worldwide have gone to a whole new playing field. This has made a lot of retailers to re-invent their business models at every level.
This episode features Lee Gill, Group vice president, global retail strategy for JDA shares a global perspective.
Lee Gill, Group Vice President of Global Retail Industry Strategy, shared insights on how the advancement of disruptive technologies, generational shifts among shoppers and a wave of formidable competition along with hyper-personalisation are shifting consumers’ expectations causing a disruption in the marketplace. This transformative journey is forcing retailers to re-invent their business models at every level, requiring a new focus on strategy to engage customers and create the experiences they will expect.