What’s next for HR Technology this 2018?
Adaptation to Human Resource (HR) software has surely helped streamline work processes and data analytics by providing real-time data that could be easily accessible through computers and mobile phones. The Human Resources department plays an important role in the company as they handle one of the most important assets of the company, its people. That is why HR people should make the effort to truly understand HR technologies that they will be using in order to maximize its capabilities and increase the efficiency of HR processes.
Here are the latest trends about HR Technology for 2018:
Artificial Intelligence (AI)
AI has been around everywhere, making our lives easier. Creating systems that could easily learn, adapt, and possibly act independently will be a great opportunity for HR technologies to be able to improve work processes, decision making, and collecting more accurate data efficiently. AI will be able to recommend what interview questions to be asked by analyzing the data of employees who are already employed in the company and comparing these qualities with those of the applicants. AI in the form of chatbots is already happening in HR. According to Gautam Ghosh, consultant of talent advisory services at VBeyond Corporation, “In 2018 I think AI enabled chatbots will be mainstream and will function as virtual employee assistants prompting employees to take vacations, keeping track of appointments, skill development, feedback etc. Progressive HR leaders will lead this trend to truly create a personalized employee experience.”
Virtual Reality (VR) and Augmented Reality (AR)
Virtual and augmented reality will be a big trend as it can be used in training employees that will allow them to be transported in simulations like real life scenarios and teach them what to do in real time. Another function of VR is being used for recruitment. VR enables companies to engage applicants in a real-life work situation, give them virtual tours of the office, and get them to experience the company culture in person. It benefits the applicant as they can really experience what it is like to be able to work in your company, which in turn simplifies the work of the recruiter as you will not try so hard to sell the company to the candidate, a win-win situation.
Blockchain technology has made a great breakthrough last year because of the success of the cryptocurrency, Bitcoin. But what is blockchain? Mainly, blockchain is a database that keeps an increasing list of records. A blockchain database contains two types of records: blocks and transactions. Blocks are linked up and timestamped, and the blockchain is not attributed to a single device, so can be used by multiple users. Making use of the blockchain technology will be of great help in keeping comprehensive records of their employees and can be easily accessible and edited by authorized users in HR.
Machine learning is somehow related to AI but they are not the same. Machine learning focuses on the study of pattern recognition and algorithms that can acquire from and make calculations based on data. Current world applications of machine learning include email filtering, detection of network intruders, self-driving cars, and speech recognition software. In HR, machine learning is initially being used for applications that can predict employee attrition. With the use of predictive analytics, specific responses on the employee satisfaction surveys and drops in efficiency can be identified as signs to employees resigning.
Internet of Things (IoT)
IoT is a network of physical devices, vehicles, home appliances, and other items, embedded with software, sensors, electronics and network connectivity which enable these objects to talk to each other and exchange data. With the use of IoT, it can generate massive amounts of data related with its employees and how they perform their tasks on a daily basis as people data is key to better understand workforce and create a positive workforce experiences.
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