Aloha
Hospitality Retail Solution
A global leader in restaurant technology, Radiant Systems offers a fully integrated, industry-proven solution featuring reliable point-of-sale (POS) software and hardware to serve customers faster. Additionally, innovative graphical customer displays and kitchen display systems to ensure order accuracy, integrated gift card and loyalty programs increase sales and back office and enterprise reporting keeps track of it all. Improve your entire operation while benefiting from the seamless integration and single point of accountability that comes from working with one solution provider.
Product Overview
Integrated End-To-End Solution
Traditionally, implementing best-of-breed POS, back office and reporting technology meant working with multiple providers and dealing with complex integration issues. Today, the Radiant solution eliminates that trade-off. With Radiant, restaurant operators can tightly integrate point-of-sale, gift card, loyalty, back office, enterprise reporting and hardware systems from a single provider.
Point-Of-Sale Software Solution
Aloha Point-Of-Sale (POS) - powerful and easy-to-use technology
- Graphical user interface: configurable menus, lead-through order entry and automatic modifiers
- Multiple log-in options including card swipe, PIN and fingerprint biometrics
- Integrated credit card processing with support for major payment processors over multiple communication infrastructures
- Cash management and employee management performed at the POS or traditional back office station
- Extensive kitchen chit printing and routing options
- Employee clock-in and clock-out at the POS
- Integrated back office reporting options for tracking and evaluating restaurant performance
- Performance measures for servers: speed of service and item or category sales tracking
- Certified to operate on Radiant hardware or a number of third-party POS terminals
Best Software Redundancy
- Advanced integrated software redundancy – no data loss and no POS system downtime
- Continuous credit card processing while in redundancy mode
- Return to normal operation is fast, easy and requires minimum management intervention
Easily Managed Gift Card & Loyalty Programs
Aloha eCard – drive revenue growth with innovative marketing programs
- Secure, turn-key gift card solution designed for any size operator
- Includes card sales, redemption, configuration, reporting and physical card production
- Unlimited card types for special promotions
- Real-time enterprise-wide reporting with scheduled reports delivered via email
- Flexible configuration – for one store or an entire chain – using Web-based “Wizards”
Aloha eFrequency – stimulate repeat business with powerful reward systems
- Variety of plan types include item based, dollar based, points based, frequency based or random
- Flexible rewards: instant discounts, gift card credit and bounce-back vouchers
- Easy set up at both POS site and corporate level
- Rich enterprise reporting options including customer history and management alerts
Intuitive Back Office And Above Store Applications
The combination of MenuLink Back Office and Aloha Enterprise provides a tool that includes centralized data management and powerful enterprise-level control of your business.
MenuLink Inventory Management – manage inventory levels to control costs
- Values inventory
- Simple data entry by hand or PDA
- Counts conducted in any frequency
- Allows for multiple locations per item in shelf order
- Tracks waste entry and transfers
- Maintains recipes and multi-level sub-recipes
Menulink Labor Management/Scheduling – remove the barriers to effective labor management
- Provides new hire information
- Imports clock in/out times from Aloha POS or time clock device
- Exports to third-party Human Resources software packages
- Logs vacation and sick time
- Tracks employees borrowed from other sites
- Produces easy to read bar graph schedules
- Reports summarize labor time, labor cost and percent of sales
- Compares actual to recommended labor
Menulink Forecasting – plan according to business needs and increase efficiency
- Calculates future sales amounts, sales mix and guest count
- Recommends purchases and labor needs based on forecast
- Compares actual usage of each item to theoretical usage
- Reports “Top 20 Overused Items” and “Top 10 Underused Items”
- Provides current theoretical recipe costs based on latest prices
- Reports include ”Where Used” and profit contribution
Benefits of Aloha POS
Drive Sales and Profitability Growth
- Increase throughput and decrease service times with an easy-to-use POS
- Increase gift card sales and build compelling loyalty programs
Build Customer Loyalty
- Deliver unmatched customer service – fast, convenient and consistent
- Reward customers with discounts, targeted vouchers and free items
Decrease Employee Training Time
- Reduce training time with easy-to-use software solutions
- Offer employees the industry’s best graphical user interface
Better Control Operating Costs
- Make fast decisions and prevent unnecessary costs
- Capture a comprehensive view of sales versus food and labor costs
Maximize Smooth Operations
- Prevent lost sales and service disruption with the industry’s best data redundancy
- Avoid operational hassles with highly responsive maintenance and the industry’s fastest return- to-service methods
Gain Greater Control of Food and Labor Costs
- Increases profits by cutting food and labor costs
- Readily identifies loss and waste
- Centralized database
Perform Cash and Sales Reconciliations
- Reports sales by type, tender, discounts, voids and labor costs
- Imports data from Aloha POS
- Provides store performance reports
- Generates daily flash sales reports for chains
- Consolidates daily sales, sales mix and purchases
- Tracks bank deposits
Aloha Enterpise Reporting – increase visibility and control of business from any location
- Anywhere-anytime Web-based access to comprehensive reports and alerts
- Consolidated, multi-store reporting with extensive drill-down analysis
- Sales analysis, comparison reporting and custom report building
- Real-time alerts highlight unexpected issues and provide guidance for a resolution
- User access security administration
- General Ledger and Payroll integration
- Reports and alerts can be scheduled and emailed
- Audit Exception Reporting Capabilities